Managed IT support Edinburgh

Organizations across every industry are discovering how today’s technologies can help them to achieve their goals. As an example, retailers use beacons to target marketing messages to specific customers based on where they are within a store. Readmission rates can be reduced by using technology to track patients and understand their experiences. Airlines and sports teams use apps to streamline check-ins and increase attendance.

A managed service provider approaches IT services holistically, resulting in a higher standard than many organizations can achieve in-house. Moreover, top service providers also provide ongoing management and maintenance of the underlying infrastructure, as well as customer support and service guarantees.

The benefits of Managed IT support Edinburgh services are clear: Only 30 percent of organizations used managed services in 2014, but in less than a year, that number nearly doubled. Managed services can reduce IT costs by up to 40 percent while doubling operational efficiency.

The following are some of the benefits of partnering with an MSP:

1. Reducing the number of IT staff

The majority of IT departments are overburdened. Managed service providers offload back-end functions or complex, rapidly changing technologies so that organizations can devote their in-house technology experts to projects that contribute to their core objectives and promote innovation.

2. Staying abreast of IT expertise demands

Many organizations struggle to fill IT positions, especially in cybersecurity and mobile app development. We can alleviate these pressures by outsourcing these functions to a partner with technically skilled and specialized engineers in new and emerging technologies.

3. Greater scalability

It takes IT shops months or even years to deploy massive systems. Starting small, moving fast, and expanding as needed is more effective for many organizations today. The modular approach to managed services offered by CDW allows enterprises to scale up or down based on demand, such as a retailer increasing capacity around the holidays or a startup experiencing rapid growth.

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4. 24/7 availability

As outdated as the phone booth is today is the 9-to-5 workday. A network needs to work 24 hours a day when users do. With a managed services provider, support is always available – days, nights, weekends, and holidays.

5. Changing the burden of compliance

As part of IT initiatives, many organizations must comply with standards and requirements, along with regular audits. Health Insurance Portability and Accountability Act, Family Educational Rights and Privacy Act, Gramm-Leach-Bliley Act, Payment Card Industry Data Security Standard, and Sarbanes–Oxley Act address privacy, reporting, and security in healthcare, education, financial services, and retail. CDW understands the regulations that organizations are bound by, and can provide the systems, processes, and reports necessary to ensure organizations comply – without putting that burden on in-house staff.

6. Predictable monthly costs

Peripheral costs are always associated with IT investments. Companies need adequate networks, storage, and security. Employees must be trained, systems deployed, and equipment managed. The unexpected can happen at any time. By outsourcing initiatives to a managed service provider, businesses can break down their costs into fixed monthly payments, as opposed to the large capital expenditures that come with managing systems in-house.


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