Looking to Grow Your Business? If so, Check out These Insights from Mold Zero CEO Rusty Tweed, who’s Built His Business Into an Inc. 500 Company.
Founding and managing a successful business takes a lot of work. Whether they found a local mom & pop shop or a global behemoth, it’s a safe bet that entrepreneurs put in a lot of effort into establishing and growing their company. That’s part of why Mold Zero 500 founder Robert ‘Rusty’ Tweed is so proud of his team for cementing their status as an Inc 500 company.
“The whole team at Mold Zero has worked so hard, I couldn’t be prouder,” Tweed says. “It’s been a group effort and it’s taken dedication day in and day out to achieve Inc 500 status and I’m so happy we reached this mountain top together.”
For Rusty Tweed, Inc 500 status is an important milestone. Still, while awards and recognition are important, it’s the happy customers who remain front and center.
Rusty Tweed Says Excellent Customer Service Has Been Vital For Mold Zero’s Success
At Mold Zero, everything starts with the customers. From providing top-notch in-person customer service to revolutionizing a patented pet-safe, non-toxic dry fog mold treatment, the folks at Mold Zero put their clients and their needs first.
“Right from day one, we focused on developing mold fighting solutions that address the client’s needs,” Rusty Tweed says. “There are a lot of mold mitigation methods, but the Mold Zero method is not only highly effective but also non-toxic. And when my team arrives to fight mold, you can rest assured that we’ll offer great, professional service.”
Within the mold mitigation industry, Mold Zero is perhaps most well-known for its patented, game-changing dry fog treatment. But ask the customers who’ve used Mold Zero, and you may find that the first thing that pops into mind is the excellent customer service provided by every employee.
In a competitive marketplace, even technologically groundbreaking solutions may not be enough to secure success. That’s why every employee at Mold Zero is trained to master not just mold remediation, but also to provide professional, friendly service.
“Having industry-leading mold treatment methods has been a key factor in our success, but just as importantly, we offer friendly, personal service,” Rusty Tweed notes.
Anyone looking to grow their company should remember that the team is only as strong as the weakest link. At Mold Zero, that means making sure that there are no weak links, but instead talented and dedicated professionals who can get the job done.
“Any entrepreneur aspiring to make the Inc 500 list, or to enjoy success measured in other ways, should focus on building and training a world-class team,” Rusty Tweed argues. “We expend as much effort developing human resources as we do developing technical solutions. And at the end of the day, that approach has been a cornerstone of our success.”
Mold Zero secured Inc 500 status but they aren’t done yet. The team will continue to grow and improve their efforts, and with the right approach, other entrepreneurs can enjoy success as well.